English Exercises
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shopping
exercises
Placing Orders
Downloadable worksheets:
SHOPS - Where can I buy?
Level:
elementary
Age:
8-17
Downloads:
2732
"Let�s go Shopping!" - Reading + Writing + Speaking activity for Upper elementary and Intermediate students
Level:
intermediate
Age:
11-17
Downloads:
2218
I LOVE GOING SHOPPING
Level:
elementary
Age:
12-14
Downloads:
1922
Shopping role play (B&W version)
Level:
intermediate
Age:
14-17
Downloads:
1897
How much is the ...? How much are the ...? (2)
Level:
elementary
Age:
8-17
Downloads:
1398
Shopping downtown - Vocabulary + language functions used while shopping
Level:
intermediate
Age:
12-17
Downloads:
1345
1.- FILL IN THE GAPS WITH
ONE OF THE
WORDS BELOW:
PROCESS * QUOTE * ENQUIRY * INVOICE * SHIPMENT * DELIVERY
HENRY: Hello, is this Earl's Office? I'd like to make an
ANN: Certainly, how can I help you?
HENRY: I'd like a
for a year's supply of recycled paper
ANN: To
that, we need to know how much paper it will be
HENRY: About a tonne. Do you also do
?
ANN: Yes, but we can send only a
a month.
HENRY: Would it be possible for us to pay the
when the paper arrives?
ANN: Of course. Please hold on a moment and I'll calculate the cost for you.
2.- CHOOSE THE RIGHT ANSWER:
a.- Can you tell me the
delivery
shipment
quote
date for our order, please?
b.- Many people usually email us to make an
order
enquiry
appointment
about our products
c.- Sarah has just
made
created
quoted
a price for our server
d.- I'll
track
check
if we have that product
in stock
shipped
stock
e.- We have received the
invoice
quote
order
. We need to pay it immediately
f.- My son's job is to
order
purchase
process
orders from customers
g.- Our customers can
quote
order
track
their shipment
3.- MATCH THE WORDS IN "A" WITH THE DEFINITIONS IN "B"
1.- To quote
A document you must pay
2.- A shipment
Ready to sell
3.- Goods
To buy
4.- An invoice
A request for something to be sold
5.- In stock
To say how much something will cost
6.- To purchase
A question
7.- To process
Giving goods to a customer
8.- An oder
Goods that are being transported
9.- An enquiry
Things you buy or sell
10.- A delivery
To deal with an order
4.- TICK THE RIGHT ANSWERS:
a.- Thank you for your ___________. We'll try to answer it as soon as possible
shipment
invoice
enquiry
b.- Please, press F1 to confirm your _______________
order
price
complaint
c.- MRW couriers let you _______ your shipment online
make
cancel
track
d.- The new doll was so popular that many shops couldn't get it _________ stock
in
on
at
e.- Thank you for your oder, but please be quite because it can take 7 days to ________
quote
purchase
process
5.- THE UNDERLINED VERBS ARE MISPLACED. REWRITE THE SENTENCES CORRECTLY:
a.- We should always
pay
the shipment
b.- It's advisable to
purchase
for a price
c.- I never
track
goods on online websites
d.- Did you
quote
the invoice?