English Exercises
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exercises
Hotel reservation e-mail
Downloadable worksheets:
At the hotel - how to book a room (2 pages)
Level:
elementary
Age:
13-17
Downloads:
1451
End-Of-Term Test N°3 8th Form
Level:
intermediate
Age:
13-17
Downloads:
1105
8th form (Tunisian schools) Pioneer Mid-Term Test N 3
Level:
intermediate
Age:
14-17
Downloads:
840
MAKING A RESERVATION- TOURISM (ROLE- PLAY)
Level:
intermediate
Age:
13-17
Downloads:
439
Making a Hotel Reservation
Level:
intermediate
Age:
15-100
Downloads:
351
End of term test N°2 8th form
Level:
elementary
Age:
11-100
Downloads:
338
A hotel reservation
e-mail
Write an e-mail to the
Reservations Manager
of the
Ibis Hotel
in your city to
reserve a room
for a foreign colleague. You will need to include the information in the memo below:
begin
and
end
the e-mail appropriately
say you
are contacting them to
enquire about availability
of a room.
offer to telephone
to
make the reservation
with
a
credit card
if
a
room
is
available
Pls reserve a room at the Ibis for the Quality Manager from Montreal --
Annette Pretorios
. She's coming over for
four days
for the Sales Conference on the
5-8 July
. Flight arrives at
Heathrow
at
22.30
, so check there'll be someone on
reception
'til late
Thx
PS She's coming over with
her husband
, so they'll need
a double
Fill in the gaps. The date is 16/09/2011, but write the month in full. As for other details, it's good to follow your company guidelines. Otherwise just be sensible. When checking the exercise accept right answers that can be different from the given ones in content.
The first possible answer was taken from http://www.zimbio.com/ . Use this, if you need to arrange special issues as well.
(Date)
Dear Hotel Manager /
,
I would like to reserve accommodation for (room type)
in your hotel for (number)
nights for (number)
guests.
Arrival date will be on (date, including the day of the week)
at approximately (airport, time)
,
.
Departure date will be on (date, including the day of the week)
at (time)
.
Number of adults? Number of children (ages)?
Room type (i.e.: Single, double,
suite
;
ground floor, top floor;
waterfront
;
self catering
/
bed & breakfast
/
half board
/f
ull board
/
all-inclusive
)
:
List any special requirements or needs (i.e. – any
medical condition
s
,
wheelchair access
, quiet room far away from any entertainment facilities, internet connection in their rooms):
Booking of special facilities (i.e.
sauna
,
Jacuzzi
, etc.) which need to be reserved before using them, you may wish to book this in advance to avoid waiting:
Thank you for your
attention to the above, I look forward to
a letter
my reservation.
Kind Regards,
Your Name
Your Contact Phone / Email / Address
The second possible answer was taken from your workbook. Use this, if you have to write between 60-80 words in approximately 8 minutes.
Possible answer:
Reservations Manager
Ibis Hotel
Dear
or
,
Do you have a
room with
or
available for the nights of
? I would like to book one
in the name of
.
As Mrs Pretorios and
will be arriving at
at
, I would be
grateful
if you could let me know if there will be someone in
until late.
If you have a room
, I can telephone you to make the
with my credit card.
I look forward to
from you.
Useful vocabulary
Fill in the gaps with the right words underlined in the passages above.
Match the words with their meaning. Again focus on the words underlined.
önellátó
szállás és reggeli
félpanzió
teljes panzió
all inclusive ellátás
Which expression is in connection with dietary habits (lactose / sugar intolerance, vegetarian, vegan; kosher diet, muslim diet, Atkins diet, probiotic diet, macrobiotic diet, raw diet)?
Can you cross out the wrong collocations?
prompt
a) waterfront
b) reply
c) attention
d) confirmation
book
a) a waterfront
b)
in advance c) confirmation
d) special facilities
Match these useful phrases.
avoid
grateful
would like to book a room
hearing from you
I would be ... if you could let me know if / whether
in the name of ...
look forward to
waiting
